Debt Correct | About Us
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ABOUT US

Expert Debt Advice – A Way Forward

 

More and more people are struggling with debt problems in the current economic climate and are looking for expert help.

 

If you are one of them, and you feel that your debts are causing you to worry every time someone knocks at your door or the phone rings, then Debt Correct can help. We have 25 years experience in the financial industry and understand all codes of practice and regulations that creditors must follow providing us with the expertise to best assist you. We offer a number of ways to help you get out of debt. Our advisers are trained experts and it is their job to help you find the right solution that best suits your individual needs.

 

So if you would like some help, call Debt Correct on 01706 716440 or complete our online enquiry form.

 

What we do

 

  • Negotiating for a reduction of charges you may be paying now
  • Put you back in control of your money
  • Deal with the demands from your creditors on your behalf
  • Combine all of your unsecured debts into a single monthly payment
  • Give you confidential help & debt advice

 

We have been helping people for a long time, so we understand the difficulties you face when trying to manage your debts by yourself. Our team of experts can act on your behalf and liaise with your creditors for you. What’s more, all of our staff follows the Debt Resolution Forum code of conduct and the Financial Conduct Authority regulation. This means that we offer the highest standards of service in the debt management industry and we will ensure that you are completely satisfied.

 

After speaking to us, you should have a clearer idea of where your debt problems have originated from and how best to deal with them. This means you should come away with a much better understanding of what your next steps could be and hopefully a more positive outlook for the future.

 

Complaints Procedure

 

Whilst we will try to resolve any issues you have on the telephone, if you wish to make a formal complaint, you must set it out in writing to:

 

Debt Correct
Customer Services Manager
Blue Pit Mill
Queensway
Rochdale
OL11 2YW

 

Or email us at admin@debtcorrect.co.uk

 

Or call us and speak to an advisor 01706 716440

 

If you are not satisfied with how we have dealt with your complaint, you may refer the matter to the Financial Ombudsman Service:

 

The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

 

Before you refer the matter to the Ombudsman you may wish to contact them on 0800 023 4 567 to discuss your complaint.  You can also visit their website at www.financial-ombudsman.org.uk for more information, or e-mail them at complaint.info@financial-ombudsman.org.uk

 

>> Download our Cancellation Letter

 

Debt Correct are members of the Debt Resolution Forum (“DRF”), a trade body whose members are committed to high standards. DRF has its own complaints procedure administered by an independent committee composed of experts from both inside and outside the debt industry. If you are not satisfied with our decision on your complaint you are welcome to have it considered by the DRF. For more information concerning this matter please consult the DRF’s website:

 

 

All debt solutions should be carefully considered. Fees will be charged if a solution is taken in order for us to set up your plan and maintain it – all fees will be outlined during you consultation. For further information on fees, please see our terms of trading and/or ask us for any clarification. Retained payment may place your further in arrears. Debt Correct complies with the Consumer Credit Act and you have the right to a cooling off period of 14 days. It is likely that your ability to obtain further credit in the short term will be affected and this may also be the case over the medium to long term. Calls to our free number from mobile phones and other networks may be charged.